As of late last week, the IRS had sent about 80% of the money it’s authorized to deliver with this new round of payments. But because of an electronic-transfer glitch, not everyone who’s qualified for a check has received one yet. Millions of the IRS issued through were routed to incorrect or ineligible bank accounts, according to tax preparation firms like TurboTax and Jackson Hewitt.
“Because of an IRS error, millions of payments were sent to the wrong accounts and some may not have received their stimulus payment,” Jackson Hewitt said in a statement last week. TurboTax confirmed the issue in a Facebook post, but on Monday said many payments are now going through to the correct accounts.
The IRS admitted the error, too, confirming there may be problems with electronic payments with the second checks: “Because of the the IRS to issue the , some payments may have been sent to an account that may be closed or, is or no longer active, or unfamiliar.”
The Committee for a Responsible Federal Budget said that as Jan. 8, $5 billion in payments had been returned for various reasons. The IRS, US Treasury and tax-preparation companies had a similar issue with the first round of stimulus payments last year.
Part of the problem is a The Wall Street Journal. (Around 8 million are also going out as well.)to wrap up , which is causing a rush ahead of tax season (here’s ). The Treasury Department has so far made about two-thirds of through to bank accounts of eligible Americans, according to
A bank account error is only one potential roadblock. Here are more reasons your payment might be delayed or worse and why theisn’t showing you the current . Here’s how to , and everything to know about a . This story updated with new information.
You used TurboTax, Jackson Hewitt, H&R Block or another tax-preparation service to file your 2019 taxes
With the first checks the IRS and US Treasury sent last year to bank accounts, some people who used The problem was with the information the IRS had on file provided from the tax preparer.may have run into trouble receiving their payment via direct deposit.
The IRS said some who used a tax preparation service may have a similar problem with the second round of payments. “If the second Economic Impact Payment was sent to a temporary account that is closed or is no longer active, the IRS is currently working with our tax industry partners on options to potentially get these payments to individuals as quickly as possible,” the IRS said in a statement that was updated this week.
Jackson Hewitt, TurboTax and H&R Block each alerted customers last week that they saw similar issues with the second round of payments. “We recognize how important these stimulus payments are to our clients,” Jackson Hewitt said in a statement, adding that it’s “working tirelessly with our bank partner and the U.S. Treasury to swiftly find a solution to distribute this money as quickly as possible.”
Each tax preparer says it’s resolving the issues with the IRS. “Our expectation now is that within days the error will be corrected and stimulus payments will begin being deposited into the correct bank accounts,” TurboTax said in a statement. “We have also re-confirmed with the IRS that they have all of the correct banking information for our customers.”
Jackson Hewitt said it’ll work with those customers who don’t receive their payment via direct deposit to claim their payment as aon their federal tax return this year.
You closed the bank account the IRS has on file
A temporary bank account set up by a tax preparer isn’t the only reason the IRS doesn’t have usable direct deposit information for you. If you closed the bank account the government has on file for you, your payment will get returned without ever reaching your hands.
The IRS said it has a handful of ways to find your banking information, including from your 2019 tax return, from the IRS’ Get My Payment app or Non-Filer app if you used it last year, or from another federal agency that uses your banking details to issue benefits, such as the Social Security Administration.
If the IRS has out-of-date bank deposit info for you, the banking institution will return the payment, and you’ll need to claim the amount you’re owed on your 2020 tax return as a. Note that if your benefits are deposited to a Direct Express card, your second stimulus payment will also be deposited to that card, the IRS said.
You don’t usually file a federal tax return
The IRS said it’ll automatically send payments to those who receive Social Security retirement, survivor oror Railroad Retirement benefits, as well as to and Veterans Affairs beneficiaries who didn’t file a tax return. With the first checks, however, some of these recipients needed to take an additional step to claim a check. If you haven’t received your payment by the time tax season starts, the IRS recommends you submit a federal tax return .
You aren’t eligible to receive this second stimulus check
This might be a painful answer, but if you’ve used the IRS’tool to check on the status of your payment and you see the message “Payment Status Not Available,” you may . If you want to double-check that, we have to help you get a quick idea of whether you qualify for a payment and for how much.
It might be that your IRS website directly.from the previous year is high enough that you don’t qualify. That’s the income figure the IRS uses as part of the . We have a , or you can check the
Other specific situations include:
You moved and the IRS doesn’t have your new address
If you, your physical stimulus check or EIP card might not find you. Though you may need to ultimately season, you’ll still want to change your address in anticipation of the third stimulus check that is already talking about.
Your check misses the Jan. 15 deadline
We have no doubt that the IRS and US Treasury are scrambling to. But with the agencies having to churn out tens of millions of payments in a total of 17 days (from Dec. 29 through Jan. 15, including weekends), we can guess that some stimulus checks may not make the final sprint. In that case, you’ll need to claim your missing money through the .
Your stimulus check was mistakenly garnished to cover unpaid debts
With the first check, there were several situations where your check, including to cover past-due child support.
For the second check, Congress did away with many of the situations where creditors and debt collectors could garnish your payment — including to— but your bank may still be able to use your second check to .
The IRS doesn’t have your current banking information
For the first check, the IRS used banking information from your 2018 or 2019 tax return to send your payment. For the second check, the IRS said it’s using just your 2019 tax return.
Some tax preparers, however, set up temporary accounts for their clients. If this is the information the IRS had for you with the first check, the agency said, the payment was returned and reprocessed.
Though the IRS hasn’t provided information on how it’ll handle this situation for second checks, we recommend checking the Get My Payment tool once it’s available again, and, if you don’t receive your payment, requesting it when you file your federal taxes this year.
A claimed dependent doesn’t qualify for a payment
In general, parents who aren’t married to each other and don’t file a joint return can’t claim a qualifying child as a dependent. The parent who claimed the child on the 2019 tax return may receive the payment. Likewise, dependent college students.
But there’s a loophole that applied to the first stimulus check that allowed, filing separately, who claimed a dependent in alternate years, to each receive the $500 payment per qualified dependent. Confusing, yes. It isn’t clear if that would also apply to the $600-per-child in the second stimulus check.
You may’ve thrown away the envelope with your payment
With the first payment, some people reportedthe envelope containing their check, not recognizing that it contained a stimulus payment. The IRS recommends you watch your mail for a white envelope with the US Department of the Treasury seal. If you receive a , it’ll have the Visa name on the front of the card and the issuing bank, MetaBank, N.A., on the back.
You may be the victim of a scam
The FBI and IRS warn that scammers are looking to steal your stimulus check. We have a guide for . With the first checks, the IRS sent a letter notifying you that the agency had sent your money — with details on whether it came through the mail or straight to your bank — and with information on how to report that the money didn’t arrive. The IRS said it’s sending a similar letter for the second checks.
As you try to discover the status of your stimulus check, here’s what we know about, and how to of your payment.